The following is a list of training and workshop suggestions. All topics can be tailored to meet the needs of your audience. If a topic is not here, please ask your EAP Coordinator or the training coordinator for more information. Please see the training and workshop description book for details regarding specifics.

Workplace

· Alcohol Awareness Training for Supervisors
· Americans with Disabilities and the Workplace
· Avoiding Burnout
· Bypassing-Variations in Language Usage
  and it's Impact in the Workplace
· Communications Skills - Workplace
· Conflict Management and Constructive Confrontation
· Creativity
· *Critical Incidence Stress Debriefing
· Cross Cultural Adjustment
· Delivering Excellent Customer Service
· Difficult People and How to Work with Them
· Drug Free Workplace
· Ethical Issues in the Workplace
· Infosmog
· Managing Hate and Anger at Work
· Managing Generation X
· Mentoring Program
· Merger: The Emotional Impact
· Optimizing Your Work Performance and Attitude
· *Organizational Development Services
· Personality Types and Learning Styles in the Workplace
· Proactive Stress Management
· Recognizing and Preventing Violence in the Workplace
· *Smoking Cessation- Series of 4 one hour sessions
· Supervisor Training and Managing Work Performance - 1.5 - 2 hours
· *Team Building
· Team Development Basics
· Technostress
· Telephone/Telemarketer Customer Service Skills
· Work Ethic
· *Additional Cost

Managers/Supervisors

· A Managers Guide to Human Behavior
· Coaching
· Communication Skills
· Cross Cultural Communication
· Giving and Receiving Criticism
· Goal Setting