Employee Assistance Programs

An employee assistance program (EAP) is a worksite-based program designed to assist (1) work organizations in addressing productivity and (2) "employee clients"” in identifying and resolving person concerns, including, but not limited to, health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance.

- Definition, International EAPA

Clinical EAP

An employee/member benefit that provides:

• Problem Assessment
• Short Term Counseling or Referral
• Coaching for Personal & Professional Development
• Crisis Intervention
• 24-hour Emergency Service
• Workplace Reintegration
• Direct Scheduling for Appointments

Disease Management & Health Psychology

• Promotes treatment adherence
• Coordinates resources
• Improves quality of life
• Reduces medical costs

Managed Behavioral Healthcare

A managed care program controls cost for mental healthcare benefits while ensuring quality of service. It holds providers accountable to the client, employers and trusts who pay for the services. MINES has saved organizations millions of dollars in benefits without compromising quality of care through the following methods:

• Case Management
• Management Information System
• Quality Assurance
• Cost Effectiveness Reports