MINES national Behavioral Health PPO has over 23,000 provider and facility locations. MINES discounts from claims made to claims paid are 69% based on various TPAs’ data. MINES has state-of-the-art EDI technology for fast, efficient, and accurate claims repricing services.
PROVIDER ACCESS is a national problem for everyone. MINES has an open network. Our provider relations team can credential, and onboard a willing provider in 24 hours versus the six months to a year for other networks.
MINES network is backed up by our patient navigators who will help your members get access to care. The member does not have to guess who to see based on an online directory. Then go through the frustration of calling numerous providers to find out they are not taking new patients; they have a 1-3 month waiting list; or they do not even get a call back. With MINES, our patient navigators will do a “hand-hold” and make the calls for the member and give the member the name and number of a provider who can see them. This saves time and frustration for the member. Not all members want a “hand-hold,” however, for those who do it is deeply appreciated.
MINES has telehealth coverage nationally as well. With the pandemic, almost all mental health outpatient treatment was done virtually. Patients and therapists realized it was clinically effective, saved countless hours of drive time, and was easy to do. This trend has continued even as restrictions have begun to lift.
For those employers who are looking for better access and not just fee discounts, MINES can create a network within the network of higher-paid providers who will guarantee access. This can be done on a fee basis or by purchasing blocks of time from a therapist. The earlier treatment can begin, the less sessions that are needed for many conditions.
MINES provides claims repricing in addition to network leasing. MINES has state of the art EDI repricing technology. We have ongoing QA to ensure that the claims are repriced efficiently and accurately. Each paying entity has nuanced requirements and MINES is able to customize its EDI and processes to meet those requirements.
Licensed providers include psychologists, psychiatrists, social workers, professional counselors, marriage & family therapists, psychiatric nurses, employee assistance professionals, and certified addictions counselors.
MINES also contracts with certified nutrition and fitness coaches to support our wellness programs.
Resources
Managed Behavioral Healthcare
A managed care program controls cost for mental health care benefits while ensuring quality of service. Learn more ...
Employee Assistance Programs
The Employee Assistance Programs provided by MINES are designed to both assist employees and support the productivity and profitability of employers. Learn more ...
BizPsych
MINES and Associates' organizational psychology department, BizPsych, has the academic and business expertise to sustainably impact and resolve various issues at team, department and organizational levels. Learn more ...
Organizational Assessment
MINES has developed a set of practical, holistic organizational evaluation tools that will help you keep your finger on the pulse of your company's health and develop effective strategies to get your organization in tip-top shape. Learn more ...
Critical Incident Support Services
MINES Critical Incident Support Services (CISS) are on-site interventions designed to provide solution-focused, compassionate support to your employees in the event that they are involved in, witness to, or otherwise affected by a stressful or traumatic event in the workplace. Learn more ...
Training & Educational Programs
MINES offers a series of trainings and workshops to provide our clients with the most valuable information on team building, stress management, personal development, and a variety of other topics. Learn more ...